You can access Link Tracking while editing a mailing. It’s recommended to check this section for every mailing to ensure accurate tracking and reporting.
Reporting for tracking links in a delivered campaign can be found within the Individual Campaign Report.
ReachMail automatically scans your HTML and text content for URLs. Only properly formatted URLs can be tracked. Links without a protocol (http:// or https://) will not be tracked. All URLs are tested, and any failures will appear under the Broken URLs section below.
You can expand each section by clicking the + next to HTML Links or Text Links:
When a URL in your content fails a check, you will see that displayed like this:
Expand the section with the broken URL by click the + sign to view the failing URL. When you have identified the problem, go to the HTML Copy / Message Builder Tab and correct the URL.
Broken URLs are deselected for Link Tracking in the Campaign to avoid unexpected consequences.
Take note of the Legend on the Page which labels failure in orange, mean to denote caution when proceeding.
It’s best to copy and paste the URL into your browser to test it. If it works in your browser, it should work for your email recipients. If the URL works correctly, make sure Link Tracking is enabled for it.