Since our founding we've focused ReachMail on two things:
ReachMail helps organizations of all kinds connect with audiences through email. We can help you, too! Do you love simple, effective tools that help you get the most out of email? We love making them.
Sharing more than a decade's worth of email experience, we aim for turning you into an email marketing expert with complete control of your email marketing program. Whether you're a small business, non-profit, a community organization or Fortune 500 company, we give you robust yet simple tools to effectively communicate with your audience.
We also understand that tools aren't as good when they don't come with instructions. That's why we've got support staff on hand to guide you as you develop your email strategies. No matter your level of email experience, we'll help you find solutions, provide guidance and feedback, and celebrate your successes.
We've accumulated decades of combined knowledge about email and we love to share. You can sign up right now and take advantage of our services on our affordable and easy to use platform. Looking for extra support and a dedicated team to help you? Contact our customer support via phone by calling (888) 947-3224, via email at support@reachmail.com, or browse through our support documentation.
ReachMail was conceived at Publishing Dynamics Inc, which at the time was primarily a web design firm located in Naperville, Illinois. At that time Customers wanted a solution to extend their digital marketing to the Email platform. Shortly thereafter ReachMail was born. How the name ReachMail came to be is now lost to history. Doesn't matter, we still like it.
ReachMail quickly evolved and picked up customers at a rapid pace. From the beginning, customer needs were the primary driver of the direction of the service.
Soon it became clear that ReachMail needed to stand on its own and not be part of an agency. Under new dedicated management, ReachMail completely revamped and modernized the infrastructure and moved the headquarters to the Chicago Loop. The focus migrated to improve customer service by offering free support via Email and phone to all customers large and small.
The next chapter in ReachMail was the introduction of Easy-SMTP, an exceptionally powerful transactional Email service. In addition to or instead, customers could send individual messages via the SMTP protocol or an easy-to-use API one a time with the same excellent delivery of the core ReachMail bulk marketing service. The goal was to provide a transactional Email product that set a new benchmark in ease of use and capability.
Easy-SMTP makes it easy to track opens and clicks in your transactional Emails (receipts, confirmations, etc.) and be able to determine if your recipient successfully interacted with it.
As Social Media was rising in popularity as a marketing platform ReachMail introduced automated sharing of Email campaigns on Facebook at Twitter feeds. Then customers can track the responses to the campaign on Email as well as social media platforms all on one dashboard. Over time we added LinkedIn and more customization of the appearance of posts and continues to grow in popularity with marketers since it saves time and money.
ReachMail exists to serve our customers. We are always listening to our customers, what would they like to do, what special needs they have that aren't being met you. We then strive to provide comprehensive easy-to-use solutions. Talk to us and let's take your marketing to the next level.