When building your mailing, you can either upload an image directly or use an external image URL. An external image is one that’s hosted on another server and linked into your email by its URL, rather than being uploaded into the editor. While uploading an image is easier and recommended for better reliability and faster loading, you may need to use an external image if the file is hosted elsewhere, needs to stay updated automatically, or is too large to upload.
Follow these steps to add an external image using a URL in the mailing editor:
Click on the newly placed image block by clicking on the Move (✥) icon.
The Content panel will update on the left side of the editor to show Image Properties.
Note: Your image must be publicly hosted and allow direct linking (hotlinking). Supported formats include JPG, PNG, GIF, etc.
Tips! If the image does not load, double-check that the link is correct and accessible without a login. Avoid using extremely large image files to ensure faster email loading times for your recipients.