Account Management :: Custom alerts

Stay on top of email performance with ReachMail's account alerts. Track bounces, opt-outs, and more!

Account alerts provide a simple, configurable way to keep tabs on mailing progress. Account alerts track soft bounces, hard bounces, opt-outs, and abuse complaints and will notify you via email if any mailing crosses your defined threshold for any of those parameters. To configure account alerts: 

1. Go to the Account tab
2. Click Account Settings
3. Select Alerts from the sub-navigation. 
4. Select the parameter that you want to track, and enter a percentage threshold for each select parameter
5. Click the Save button to set your alerts.

While your preferences may vary, common alert levels are 2% for hard bounces, 5% for soft bounces, 0.5% for opt-outs, and 0.1% for spam complaints.

You can also choose to receive an alert when you are close to your mailing volume for the month.